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Tai Aeron
07805 356504

Gwasanaeth rheoli a gosod eiddo proffesiynol yng Ngorllewin Cymru i Landlordiaid a Thenantiaid.


Overview of Tenancy Deposit Protection

What should you know about Tenancy Deposit Protection?
Tenancy Deposit Protection was introduced in April 2007 as part of the Housing Act 2004 for all assured shorthold tenancies in England and Wales where a deposit was taken, as a way to raise standards in the lettings industry and ensure you are treated fairly at the end of the tenancy.
Tai Aeron uses a Custodial Tenancy Deposit Scheme. Tai Aeron will give your deposit to the DPS to look after for the duration of the tenancy. At the end of the tenancy, the deposit is released by the DPS once both parties have agreed on its distribution.

What happens at the end of your tenancy?
At the end of your tenancy you need to agree with Tai Aeron how your deposit will be repaid. In the event we’re unable to agree on how your deposit should be repaid, the DPS will instruct its free independent Alternative Dispute Resolution service to resolve your dispute.

Overseas Payment
The DPS offer an overseas payment option when a Sterling payment is sent outside the UK. When you request a repayment or submit a repayment response, you can choose which country the bank receiving the payment is located in, and provide the account details.


Return of your deposit

What might affect the return of your deposit?
We want you to be confident you’ll receive your whole deposit back when your tenancy ends so we’ve created a common list of reasons why your landlord may claim all or part of your deposit:

  • Rent arrears – if you either miss a payment or you leave the property without paying the last month.
  • Outstanding utilities and bills – if your landlord is required to pay outstanding bills they may deduct this from your deposit.
  • Redecoration – your landlord will know they should allow for wear and tear depending on the age and condition of the property at check in. If they need to redecorate for anything other than fair wear and tear, the cost of this is likely to be claimed from your deposit.
  • Cleaning – this covers carpet stains, dirty ovens and any other cleaning costs. Make sure you give your rented property a full clean before you move out so your landlord won’t need to charge you. Taking photographs of the property is a good way to prove the condition you left it in.
  • Gardening – if you have a garden you should make sure it is left in a good condition. The season will be taken into account because if you moved in during the spring and moved out in winter the garden will appear different. Again, photographs are a good way of clearly showing the condition at check in and check out.
  • Damage to property – if your landlord is claiming the full replacement cost for an item which was not new at the start of the tenancy (e.g. a washing machine), then the amount of your deposit they may be awarded will reflect the replacement cost of a second-hand equivalent.

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Tai Aeron, 6 Market street, Aberaeron, Ceredigion, SA46 0AS Tel: 07805 356504 - Fri 20 Jul 2018 09:48:00